Returns

We want you to love everything you order from us! All of our products are carefully quality checked before they leave our warehouse, but sometimes things can happen in transit or the wrong item might slip through by mistake.

If for any reason you are not completely satisfied with your purchase simply return it to us within 14 days for a full refund or exchange.

When Your Order Arrives

Please take a moment to check your order carefully when it arrives. If anything is damaged, faulty, or not quite what you ordered, just let us know - we’ll be happy to help put things right.

How to Let Us Know

If you need to request a return, simply head over to your Account section of our website, find the relevant order and fill in the online form.

Sending Items Back

To help us process your return quickly, please make sure your items are sent back in their original, undamaged packaging and in the same condition they arrived in. We recommend that you use an insured, registered delivery service and obtain proof of purchase, as we cannot be held responsible for goods lost or damaged in transit.

If you have any questions our team is always here to help - just get in touch at sales@whiteleafcompany.co.uk or 01386 442515.

Please note earrings are non-refundable due to hygiene reasons unless they are faulty.

We are unable to refund the original delivery charge or the return postage unless any items are faulty, in which case we will reimburse you in full.

Please return to:

White Leaf

Unit D2 Enterprise Way

Vale Park

Evesham

Worcestershire

WR11 1GS